Payment Terms and Conditions
Payment Terms
Payment is due upon receipt of the invoice, unless otherwise stated in the project agreement.
Accepted Payment Methods
We accept payment via ACH, check, or credit card (processing fees may apply for credit card payments).
Make checks payable to: Powderkeg LLC
Late or Non-Payment
If payment is not received by the due date, Powderkeg reserves the right to:
- Pause all ongoing work and delivery of services
- Terminate current services such as hosting.
- Pursue collections or legal action to recover the amount due
Milestone-Based Billing
For projects billed by milestone or phase, further work will only continue once the previous milestone invoice has been paid in full.
Scope Changes
Any work outside the original project scope will be quoted and billed separately. No out-of-scope work will commence without client approval.
Ownership & Licensing
All deliverables remain the property of Powderkeg until the invoice is paid in full. Upon final payment, the client receives full ownership and rights to completed work, unless otherwise agreed in writing.
Disputes
Invoice disputes must be submitted in writing within 5 business days of receipt. Uncontested portions of the invoice remain due within standard terms.
Refunds
All payments are non-refundable once work has commenced, due to the custom nature of digital and creative services.
Billing Contact
For any billing inquiries, please contact:
Powderkeg
info@powderkegwebdesign.com
608-845-2900